I stop by this location a few times a year when I visit family, it has always been clean with really friendly staff. Definitely recommended to anyone who lives in the area!
10/18/17 - To add to this review we had a call last week from them stating that they have figured our how to cancel the duplicate membership (we shall see) but they will be unable to refund the duplicate charges! This is an amazingly dysfunctional company. After my wife expressed her dissatisfaction with that answer, they called back and said they will cut us a check which we have yet to see. Now, I'm assuming due to the cancellation of the membership my electronic key to the club wont work and I have to knock on the window to get in each morning. If there was another gym in this area I'd certainly use them. Heck, maybe I'll open one up just to give them a run for their money :) . So the saga continues, I'll add to this review soon, whether they rectify this situation or not. If this linger too much longer my next step with be the Attorney General's Consumer Protection Division. I imagine I'm not the only customer that they are messing around.
I enjoyed visiting this club. Nice facility with friendly staff!
Very good staff very clean all the patrons are friendly really nice place to work out new equipment it looks like they just remodeled it
10/18/17 update - Brady the nice young man who is the Manager called me back to fix my key tag issue. Nice guy who walked into this at no fault of his own. He is trying his best.
We have been trying to cancel our memebershop for over a months and no response. Finally make an APPOINTMENT and no one is there. These people rob you and have no business running a gym. You're better off anywhere else but here
If I could, I wouldn't give this place a one star, but that isn't an option. We are owed SiX MONTHS worth of membership dues because they have continually charged our account, even though we cancelled my husband's membership. I've dealt with three people, with a promise that it would be rectified, and I find out that once again the my American Express was charged for ANOTHER month. What's funny is that we pay through Blue Cross Blue Shield ALSO!!!! People need to be fired from this place. However Brady the manager is fine young Man who unfortunately is having to attempt to clean up a mess that is out of his control.
Anytime Fitness is a US Gym based in Canyon Lake, Texas. Anytime Fitness is located at 1175 FM2673 #8, Canyon Lake, TX 78132, USA.
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